Fitbit Charge3 Screen Won’t Turn On [Do This]

One of the familiar issues with the Fitbit charge3 is its unexpected screen-glitches. Your Fitbit screen will suddenly stop responding even when charged. Sometimes, turning your wrist cannot wake the screen like it should.

Your Fitbit charge3 screen won’t turn on due a software glitch or bug. As your watch remains in sync with your mobile phone, they exchange information. The data transmission exposes it to bugs and causes the Fitbit to malfunction. Another reason is your Fitbit  needs a little time to reprogram or restart after working for days.

Knowing why the tracker won’t turn on is helpful, but fixing the issue should be the goal. Do you know the problem happens to both android and iPhone users? To learn how to troubleshoot your Fitbit charge3, read the techniques below.

Fitbit Charge3 Screen Won’t Turn On

Your Fitbit charge3 screen won’t turn on due to a random software glitch. There are times it would blank-out yet vibrate or remain in sync with your mobile. Here are some ways to fix your Fitbit charge3.

Modify The Display Screen

You can make a change on the tracker screen by modifying the clock. Of course, it would only work if your phone is still in sync with the Fitbit. Sometimes, the screen could be blank, yet it remains connected to the mobile tracker.

The glitch is most likely a software malfunction or a bug. Other times the tracker needs a little time to reprogram after working for days. As a tracker remains in sync with your mobile phone or mobile tracker, they exchange information. The transmitted data gets exposed to bugs and causes the Fitbit to malfunction. Modifying your device will help erase the problem. To edit the display screen, follow these steps.

Step 1: Click on the Fitbit icon on your mobile phone to open it.

Step 2: Select your tracker; it is at the top corner. Edit and swap your existing Fitbit display clock for a new one. After selecting a different design, apply the selection.

Step 3: The new display would appear on the tracker screen and the clock face would show.

Step 4: If the screen does not respond, restart your Fitbit charge3.

Step 5: Once it turns on, you can change the display clock back to your preferred design.

Restart Your Fitbit

To re-boot your Fitbit charge3, you have to follow these steps.

Short Re-Boot 

Step 1: Set your tracker to charge; you can do this with your personal computer or an approved USB charger.

Step 2: Connect the cord to the tracker charging port on its back. Confirm that it plugs in properly.

Step 3: Make sure the port on your Fitbit charge3 and the cord fit adequately. Once it is aligned, the tracker would vibrate then the battery level would show on the screen.

Step 4: Long-press on the tracker’s button for 8 seconds. It would start the restart procedure, after which a smiley emoji would pop- up on the screen. The Fitbit would vibrate after a few seconds and restart immediately.

Step 5: At this point, disconnect the charging cord from your Fitbit. If you think these steps are too rigorous, keep your tracker aside and allow its battery to drain completely. Then connect a charger; it would re-boot it.

Long Re-Boot

Step 1: Connect your Fitbit charge3 to a charger; a computer or wall charger would work.

Step 2: Long-press on the button for at least ¼ of a minute.

Step 3: Release the button. Unlike the soft re-boot, you will observe no pop-up smiley emoji or an automatic re-boot; instead, it would turn off entirely. The screen would look blank and dark.

Step 4: Disconnect the charger or charging cord.

Step 5: Reconnect the cord to your Fitbit charge3

Step 6: The tracker would auto-restart on its own, and this time, the smiley emoji would show on the display screen. You have completed the long re-boot procedure. Confirm the screen is functional and tracker issues are gone. If not, try the next method.

Tracker Update 

Each update solves the previous update problem, so confirm your tracker is up to date; it needs the latest version. If you have difficulties getting a new version or installing it, uninstall the application entirely from your mobile phone.  Then you can install a new Fitbit app. To update your Fitbit charge3, do this

  1. Please switch off the Bluetooth connection on your mobile phone and switch it on after 10 seconds.
  2. Restart your phone immediately after step 1
  3. Click on the Fitbit icon to open it and select the “ID Card” option at the top. 
  4. Click on Fitbit charge3 and select “Update Available” to update the application.

Your tracker should be working just fine at this period, but for severe cases, try the next technique.

Inspect Your Tracker

You have made changes to the app settings, the watch and even updated it; further, check the tracker. Is it wet? Yes, it is a waterproof device, but it could have excessive moisture entering its crevices. Try to air dry or wipe your watch thoroughly, then connect a charger cord and charge it.

Why Won’t My Fitbit Charge 3 Turn On But Vibrates

Your Fitbit tracker screen has gone off but still vibrates, which means it is still in sync with your mobile phone. The watch is likely still functioning in the dark background yet not displaying anything. Reasons for the malfunction could very;

  1. It had been turned on for so many days straight and needs a re-boot.
  2. It has a software issue.

To solve the problem at hand, you need to re-boot, update the application on your phone or apply a factory reset. It is crucial to note that reset and restart are two different procedures, but we will learn how to do both. The restart or re-boot removes temporary data while the factory reset clears all information on the watch. It gives you to start all over.

Restart

You can remove the data in two ways; as you charge your tracker or on your wrist.

Restart Your Fitbit Charge3 From Your Wrist

You can restart your tracker while wearing it with these steps.

Step 1: Swipe your display clock away to access the setting page.

Step 2: Go through the menu and click on the “About” option. Next select “re-boot Device.”

Step 3: Click on the “Checkmark” option.

Step 4: The tracker display screen would show to indicate your Fitbit has re-booted.

Restarting Your Fitbit Charge 3 With The Charger

To restart the tracker, you can use this charging method.

Step 1: Set your tracker to charge; you can do this with your personal computer or an approved USB charger.

Step 2: Connect the cord to the tracker charging port on its back. Confirm that it plugs in properly.

Step 3: Make sure the clip on your Fitbit charge3 and the clip cord fit adequately. Once it is aligned, the tracker would vibrate then the battery level would show on the screen.

Step 4: Long-press the tracker’s button for 8 seconds. It would start the restart procedure, after which a smiley emoji would pop- up on the screen. The Fitbit would vibrate after a few seconds and restart immediately.

Step 5: At this point, disconnect the charging cord from your Fitbit. If you think these steps are too rigorous, keep your tracker aside and allow its battery to drain completely. Then connect a charger to or as it would re-boot it.

Why Won’t My Fitbit Charge3 Turns On When I Move My Wrist?

Your Fitbit charge3 is not turning on when you move your wrist because the tracker’s battery is low or has a software glitch. You can fix the error using these methods.

Clean Your Tracker

Your tracker may be dirty with grime or moisture due to storage or daily use. Wipe it dry if it is wet, and clean off the dust and other contaminants. Check the charging ports and contacts, clean them thoroughly.

Charge Your Fitbit Charge 3

A low battery can be one of the issues of the tracker. Connect your watch to a good charger and allow it to charge for at least 3 hours. You can keep it connected to the charger for a longer time to see if it helps.

Factory Reset

When all troubleshooting options have failed, employ the factory reset. It clears all existing data on your tracker, making it almost new.

Conclusion 

The Fitbit charge3, like other smartwatches, suffers from software glitches. Before concluding your watch is destroyed by software-bugs, try the different methods listed above. The restart clears off temporary data giving the tracker more memory to run. As a last resort, restore the factory setting if the tracker remains unresponsive.

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