Are you getting an Error 31 other network problem notification when you try to send a message in the Verizon network? Well, you are not alone, a considerable number of Verizon users have reported having the same problem at some point. If you are getting this error message, you will not be able to send a message from the phone until it is resolved. Throughout this guide, you will learn what causes this problem and how you can possibly solve it on your own.
What Causes Verizon Error 31?
The Error 31 other network problem is not device-specific as it occurs on both Android and Apple devices using the Verizon network. This error code may be triggered by a number of things, including:
Signal Extender – Signal extenders are the devices used to extend the network coverage. Most signal extenders work by sending cellular data over Wi-Fi. A malfunction of the signal extender can trigger error 31 other network problem
Messaging App – in most cases, Verizon error code 31is triggered by a third-party messaging application. If the application you are using to send messages on your phone is not compatible with the Verizon network, you may get this error code.
iMessage – if you are getting the error code 31 on Apple devices, it is most likely being caused by a conflict with the iMessage application. As a matter of fact, most error code 31 problems on iPhones occur when iMessage is enabled.
How to Fix Verizon Error Code 31
Depending on what is triggering this error, there are several methods that may be used to clear Error code 31. If you would like to fix error 31other network problem on your own; here are the methods you can use:
Method 1: Disable Signal Extender
Are you using a signal extender to get better coverage? If so, it may be the one preventing you from sending messages from your device. In such a case, you should consider disabling it temporarily to see whether the error code 31 clears.
If the message goes through after you have disabled the signal extender, it was the problem. In that case, you may need to contact the provider and have them send a technician to fix the problematic extender.
Method 2: Switch Messaging App
As some ruined earlier in this guide, some third-party messaging applications are known to have compatibility issues with Verizon. This is particularly the case for Android users. However, Android users have a wide choice of alternative messaging apps.
If you are getting the error 31 other network problem response when sending messages on the Verizon network, you should try sending the message from Verizon’s Official app. Most users reported that the error cleared after switching to the Verizon messaging application.
If the message cleared after switching to a different messaging app, the initial app has compatibility issues with Verizon.
Method 3: Disabling iMessage
iPhones are also prone to Verizon error code 31. In this case, the error is often triggered by iMessage—a messaging application by Apple. To solve the problem, you need to disable the iMessage application on your iPhone.
In order to disable this app, open Settings on your iPhone, and navigate to the “Messages” option. Tap on the iMessage toggle once to turn it off.
Method 4: Clear Cache and Data on the Messaging App
If the error 31 other network problem persists, you should try clearing the cache and Data on the messaging application you are using. This method is particularly useful for Android users, to achieve this, tap on the Settings icon and scroll down to “Apps and Notifications”.
In some Android phones, this option may be displayed as just “Apps”. Tap in this option to display all the applications displayed on the phone. Scroll downwards to locate the messaging application you are currently using in your phone, and tap to open it.
Tap on the “Storage” option and select “Clear Data”. Once the phone is done clearing the data, proceed to tap on the “Clear Cache” option. This has helped a number of users solve Verizon error 31 in the past.
If you are still getting the error message, you should try this solution before contacting Verizon regarding the error. From your messaging application, tap on the send button repeatedly. Some users have had to tap on the send button for up to a dozen times to clear error code 31.
Verizon offers innovative technology and communications solutions, no wonder why it is a preferred network for millions of Americans today. This being the case, getting the error 31 other network problems while on this network can be a huge turndown.
This error is rather common among Verizon users and prevents them from sending messages from their phones. The problem is often a signal extender, third-party messaging app compatibility issues, or the iMessage app in Apple devices.
Solving Verizon error code 31 is equally simple; use the above-described steps to troubleshoot for the problem and fix it in a matter of seconds. With this guide, you can clear error 31 other network problems and be able to send messages from your phone.